Frequently asked questions

How do I figure out what artifact type to use?
The artifact types available to you in your project have been determined by your project administrator. By accessing the Artifact Type screen you can see a description of each artifact type and select the one that best describes your artifact. For more information see the Artifact types discussion.
Can I move an artifact to a different artifact type? How about to a different project?
You can move artifacts between artifact types through the artifact detail page. For more information see the moving artifacts discussion. For a discussion on circumstances in which you may wish to move artifacts, see the Best Practices document.
How can I stop the duplication checking?
The duplication checking process is set by the project leader. If you feel it is affecting the processing of artifacts, contact your project administrator.
How do I add or remove attributes from my screen?
Many pages in Project Tracker are customizable. For more information see the discussion on customizing the screen.
What is the difference between a Global attribute and a User attribute?
You can use Global attributes to define artifacts. Global attributes are defined at the domain level and made available within artifact types by the Project Owner. When creating artifacts, the values assigned to global attributes become the descriptors for artifacts. Values associated with global attributes are used to search the database for artifacts when using queries. You may find Global attributes like Status, Description, Operating System and the like in your Artifact Type.
Once artifacts are created, you can use User attributes to associate users with artifacts. User attributes are defined at the global level and are associated with a base permission and an email action. Users with the right permission appear in the User attributes menu and can be associated with an artifact using that User attribute. The Assigned To attribute is a User attribute.
For more information on Global attributes see Managing Artifacts. For more information on User attributes see Modifying artifacts.